A global market leader for value-added logistic process automation at airports, and in the parcel market with 5,500 employees. The company's baggage handling systems are used by 13 of the 20 largest airports in the world.
The company is going through massive growth of more than 50 per cent per year. The main challenge of the service department is to manage the supply of spare parts to end users without adding resources to the team. That is why they needed a supply chain partner to reduce the number of suppliers and manage agreements with all of them. This would allow the service department to focus on the key strategic suppliers and deliver the best service to the end user, despite huge year-over-year growth.
"Managing this growth level without adding resources to the team has been a tremendous challenge for our service department. Thanks to our partnership with MAG45, we have been able to effectively manage our supplier base and increase our efficiency while delivering a better service to end users."