MAG45 offers a single point of contact for all orders, questions, issues and to ensure continuous improvement of the operation. This employee is our linking pin in the customer and MAG45 organisation, actively participating in initiatives such as:
- Improvement projects
- Provision of alternative products
- Solution implementation
- Technical support
Based on a transparent and pre-agreed KPI suite, MAG45 actively monitors the performance and takes improvement initiatives where needed, ensuring a best-in-class solution throughout the duration of the partnership.